FAQ
Here we introduce some of the items we are frequently asked about, such as leather bags and British-made bags.
*We also accept questions here. Please feel free to contact us.
→ Contact us by email
1-A: Goat leather is lighter than cow leather, and the more you use it the softer it becomes. The color will change to amber in about a year, giving it a vintage feel.
On the other hand, cowhide is sturdy, so it is chosen by those who do not want the shape to be changed too much.
2-A: Our goat leather and cow leather bags are original products designed by our British owner.
The designs are made by the owner and are handmade one by one by leather bag craftsmen in a small workshop in India.
By designing our own products and dealing directly with our customers, we are able to offer high-quality leather bags at low prices.We always design with ease of use in mind, not just price.
3-A: Detailed instructions on how to care for leather are provided on a separate page.
Please refer to that. → How to care for leather
4-A: Shipping is free anywhere in Japan for purchases of 10,000 yen or more (tax included).
Shipping fees for orders under 10,000 yen vary depending on the prefecture, so please refer to this page. → Shipping Fees *We are currently running a free shipping campaign for all products.
5-A: For customers who wish to have the item wrapped, we will provide wrapping only for free. If you wish to have the item boxed, an additional 300 yen will be charged.
6-A: It usually takes about 3 months, but depending on the product, it may take 2 weeks to 1 month.
Delivery times vary depending on the bag, so we apologize for the inconvenience, but could you please contact us?
7-A: Immediately after purchase, the doctor's bag will be unlocked.
Slide the round part down to open the bag.
When your keys aren't hanging from the handle, they're stored in a pocket inside the back zipper.
8-A: The key is like a play key. Place the key in the keyhole and turn it clockwise several times to lock it. To unlock it, turn it counterclockwise. Please note that there is no sound when the key is locked or unlocked.
*We also accept questions from here. Please feel free to contact us. → Contact us by email