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Description based on the Specified Commercial Transactions Act

Company Name British Bags Co., Ltd.
Name of business operator Yuki Kawase
Location of business Postal code 604-8047
493-1 Nakasujicho, Nakagyo Ward, Kyoto City
Business Contact Information
075-202-9762 (Direct line to distribution center)
*Please note that there are no direct phone lines for each store, so please contact us by email at info@britishbag.com
Business hours, shop information, etc.

♢The store opening hours are as follows:
Kyoto Main Store: 11:00-20:00 (until 21:00 on weekends and holidays)
Kyoto Teramachi store: 11:00-21:00 Kobe store: 11:00-20:00

♢Distribution Center Business Hours: 10:00-17:00 Closed: Saturdays, Sundays, and public holidays

Sales price The sales price will be the displayed amount (display price/tax included).
Payment method and timing

We accept the following payment methods:

Credit card payment, Amazon Pay, smartphone payment (Safari: Apple Pay, Chrome: Google Pay, others: PayPay, LINE Pay, Merpay)
For credit card payments, please see below.

[Types of credit cards accepted]

visa, mastercard, jcb, american express

Our website uses a security system called SSL.
All of your sensitive credit card information is encrypted and transmitted.

[Number of payments]
This varies depending on the card company you use. Please check with your card company in advance.

【please note】
●For security reasons, we do not generally send credit card receipts. Please use the statement sent by your credit card company as your receipt.
●Depending on your usage status, etc., you may be required to change to another payment method.
●When paying by credit card, we will request authorization for your card on the website when you place your order. Please note that unless authorization is received, your card will not be used and your order will not be confirmed.

●Bank transfers are not accepted.
Cash on delivery (a system where you pay in cash at the entrance when the product is delivered) is not available.

Product delivery time We will ship within 5 days of receiving your shipping request.
Returns Policy We accept returns within 5 days of the product arrival date. The product must be unused and have a delivery note. In the case of returns due to customer's convenience, shipping fees, cash on delivery fees, and bank transfer fees will be borne by the customer.